Terms & Conditions

Terms & Conditions

Welcome to RetroPods! By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully.

1. General

  • These terms apply to all purchases made through our online store.
  • We reserve the right to update or change these terms at any time.

2. Orders & Payments

  • All prices are listed in Australian Dollars (AUD) and include GST where applicable.
  • Payments are processed securely through our payment providers (we don’t store credit card details).
  • Once your order is placed, you’ll receive a confirmation email.

3. Shipping & Delivery

  • We ship across Australia (and internationally if offered at checkout).
  • Delivery times vary depending on your location and chosen shipping method.
  • Once shipped, delivery delays caused by postal services or customs are outside our control.

4. Returns & Refunds

  • If your item arrives damaged or defective, please contact us within 14 days of delivery and we’ll arrange a replacement or refund.
  • Change of mind returns are accepted within 14 days, provided the product is unused, in original packaging, and resaleable.
  • Return shipping costs for change of mind are the customer’s responsibility.

5. Product Information

  • We do our best to ensure all product details, descriptions, and images are accurate.
  • Colours may appear slightly different depending on your screen or device.

6. Liability

  • RetroPods is not liable for any loss or damage caused by improper use of our products.
  • Our liability is limited to the value of the product purchased.

7. Privacy

Your personal information is handled in line with our Privacy Policy.

8. Contact Us

For any questions about these terms, please contact us at:

📧 retropodsshop@gmail.com